We welcome you to our website. This is where we inform you about the nature, scope and purpose of the collection and use of personal data, as well as about any processing of data in third countries outside the European Union. We process personal data collected during visits to this site in compliance with the provisions of the German Federal Data Protection Act (BDSG) in conjunction with the European Union’s GDPR and the Brandenburg State Data Protection Act (LDSG).
This website is operated by the Cottbus Chamber of Industry and Commerce (IHK Cottbus) Goethestraße 1, 03046 Cottbus, Germany.
The contact details of the responsible person are:
General Manager Marcus Tolle
Tel.: +49 355 365 1000
The Data Protection Officer is:
Tel.: +49 (0)355 365 2321
Fax: +49 (0)355 36526 2321
Our website is hosted by Jegasoft Media e.K., Berliner Chaussee 20, 15907 Lübben, Germany. This service provider collects and stores the following information for us, which your terminal device automatically transmits:
- IP address in anonymised form
- Requested web page
- Access status/HTTP status code
- Amount of data transferred in each case in bytes
- Request date/time
- Used browser
- Used operating system and its interface
We use this information exclusively for optimisation and error analysis. There will be no comparison with other data or disclosure to third parties, not even in extracts. We reserve the right to check this data retrospectively in the event of suspicion of unlawful use of our website and to pass it on to authorised third parties. The data is automatically deleted after 30 days at the latest.
When processing personal data, the IHK Cottbus, as a public body, is subject to the regulations of the Brandenburg State Data Protection Act. Personal information within the meaning of the German Federal Data Protection Act (BDSG) is individual information about the personal and factual circumstances of a specific or identifiable person. In principle, it is possible to use the website of the IHK Cottbus without entering personal information.
Only when you register for one of our personalised services do we ask you for personal information. Otherwise, the provision of these services is not possible. All data you send us will be treated confidentially, stored on secure servers, only made accessible to a few authorised persons, and not used for advertising purposes.
Our website allows you to enter the following personal data to enable you to contact us:
- Data for correct address, e.g., form of address and title
- Personal data, e.g., first and last name
- Address information, e.g., street, postcode and city
- Communication data, e.g., telephone number, fax number and email address
- Additional information, e.g., company
- Subject interest, e.g., newsletter or events
This personal data will be processed exclusively for the following purposes:
- Newsletter request
- Enabling our range of services and the associated necessary communication with you, e.g., booking an event
- Processing your enquiry and any further advice you may require
- Within the exchanges/databases, we need your name, email address and the name of your institution/company so that you can post contributions.
We would like to point out that you can revoke any consent you have given us at any time with effect for the future.
Which data is collected can be seen from the respective input forms. All personal data will be handled in compliance with the applicable data protection laws. The data is processed exclusively in data centres of the European Union. The information is not transmitted to third parties. Exceptions exist where the transfer of data is necessary for the processing of the enquiry or for the fulfilment of the contract by commissioned third parties. Information is only passed on to state institutions and authorities entitled to receive such information within the framework of the statutory duty to provide information or if the IHK is obliged to do so by a court decision. After complete processing of the contract, your data will be blocked for further use and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in advance.
These result additionally from the statutory regulations on the transfer of tasks to the IHK, from the statutes of the IHK and/or from aspects of tax law. Regulations on the obligations of the IHK to make certain documents available to the Brandenburg State Archives result from the GDPR and the State Archives Acts.
The cookies on the website contain personal data. Cookies save you from having to enter data multiple times, facilitate the transmission of specific content and help us identify particularly popular areas of our website. This enables us to continuously improve the structure and content of our website. The following cookies are stored on your terminal device:
- Functional Cookies Cookieinfo_click
(The cookie controls the display of the cookie usage notice on our website. The user's consent is stored in the cookie).
- Session Cookies JSESSIONID
(‘Session cookies’ are used to improve our services for our visitors and to make browsing our pages easier. Deleting or blocking these cookies does not affect the use of our website and its functions).
- Functional Cookies IHK24_PROD-xxxxx
(We used a load balancer to distribute the load. This cookie identifies the server to which you are first directed. This ensures that no server change takes place during the session).
- Web tracking Cookies (etracker) etcnt_[xxxxx]
(We use Etracker to gain insight into how our users interact with the services we offer and the website. A cookie is stored to collect this data and create usage statistics. The information collected in this process is not personal and does not allow any conclusions to be drawn about the individual person).
(Opt out cookie from etracker (objection to the collection, processing and use of your visitor data))
- Host only et_id
(This cookie is used for visitor recognition when the Campaign Control module is used.
You have the option of deactivating the acceptance of cookies on your terminal device in the browser. You can configure your browser in such a way that the acceptance of cookies is refused in principle, or you are informed in advance when a cookie is stored. For more information, please refer to the operating instructions of your Internet browser).
However, we cannot exclude that all functions of our website will be available.
Third Party Services
Our website uses content and services from third-party providers. These are, for example, tools for sending newsletters, analysing user behaviour, and displaying geographical maps or videos. For the services to be provided, it is stringently required that the IP address of your terminal device is transmitted to the third-party provider. Wherever possible, we have chosen a low-data protection configuration. However, we have no influence on whether the IP address may be stored. The third party providers are listed below.
Website Analysis with etracker
The IHK Cottbus collects and stores data for marketing and optimisation purposes using technology from (etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Germany). From the information transmitted during your visit, usage profiles are created under a pseudonym. Cookies are used for this purpose. The data collected with the etracker technology will not be used to personally identify visitors to our website without the separately granted consent of the person concerned. Furthermore, the data is not merged with personal data about the bearer of the pseudonym.
Map Service by Google Maps
On our website, we use Google Maps (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) to display maps and to create directions. By using this website, you consent to the collection, processing and use of automatically collected data and data provided by you by Google, one of its representatives, or third parties.
Google may transfer the information obtained through Google Maps to third parties where required to do so by law, or where such third parties process the information on Google's behalf. It cannot be ruled out that Google will associate your IP address with other Google data. It is technically possible that Google could identify at least individual users based on the data received. We have no influence on the fact that personal data and personality profiles of users of the website are processed by Google for other purposes. You have the option of easily deactivating the Google Maps service and thus preventing the transfer of data to Google.
Display of YouTube Videos
On our website, we have integrated videos from the provider YouTube (YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc. with headquarters at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
YouTube videos are embedded on our websites in ‘extended data protection mode’.
This ‘extended data protection mode’ ensures that YouTube does not to store any information about visitors to the respective website unless visitors watch the respective embedded video. Selecting the videos leads to a connection being established with YouTube and the DoubleClick network. Clicking on the respective video may trigger further data processing operations over which the IHK Cottbus as website operator has no influence.
If you are logged in to YouTube as a member, YouTube assigns this information to your personal user account. When using the service, such as clicking on the start button of a video, this information is also assigned to your user account. You can prevent this assignment by logging out of your YouTube user account and other user accounts of the companies YouTube LLC and Google Inc. before using our website and deleting the corresponding cookies of these companies.
Further information on data processing and notes on data protection by YouTube
Our Social Media Services
The Chamber of Industry and Commerce does not use social media plugins, but so-called social bookmarks. These are integrated on an IHK24 website only as a link to the corresponding services. After clicking on the embedded graphic, the user is redirected to the page of the respective provider.
This means that when you visit our site, no personal data is initially passed on to the providers. You can recognise the providers by the marking on the box above its initial letter or logo. We provide you with the option of directly communicating with the provider via the button. Only if you click on the marked field and thereby activate it, will the provider receive the information that you have accessed the corresponding website of our online provision.
In addition, the personal data is transmitted. We currently use the following social bookmarks: Facebook, Twitter, Xing, WhatsApp, LinkedIn, Threema and Telegram.
In the case of Facebook and Xing, the respective providers in Germany state that the IP address is anonymised immediately after collection. By activating the social bookmark, your personal data is transmitted to the respective provider and stored there (in the case of US providers, in the USA). Since the provider collects data by way of cookies, we recommend that you delete all cookies via your browser's security settings before clicking on the box (coloured light grey after disabling).
We have no influence on the data collected and data processing operations, nor are we aware of the full extent of the data collection, the purposes of the processing and the retention periods.
We also have no information on the deletion of the collected data by the provider.
The provider stores your data as user profiles and uses these for advertising purposes, market research and/or demand-actuated design of its website. Such an evaluation is carried out (also for users who are not logged in) for the display of demand-actuated advertising and to inform other users of the social network about your activities on our website.
You have the right to object to the compilation of these user profiles; to exercise this right, you need to contact the respective provider. Through these social bookmarks, we provide you with the option of interacting with the social networks and other users, so that we can improve our offer and make it more interesting for you as a user.
The data transfer takes place regardless of whether you have an account with the provider and are logged in there. If you are logged in to the provider, the data we collect is directly assigned to your account with the provider. If you click the activated button and, for example, link to the page, the provider also saves this information in your user account and shares it publicly with your contacts. We recommend that you log out regularly after using a social network, but especially before activating the button, as this will help you to avoid an assignment to your profile with the provider.
Further information on the purpose and scope of the data collection and its processing by the provider can be found in the privacy policies of these providers as communicated below.
There you will also find further information regarding your corresponding rights and available settings for the protection of your privacy.
Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.2343ec78a04c6ea9d80806345d31fd78-gdprlock/policy.php; further information on data collection: http://www.2343ec78a04c6ea9d80806345d31fd78-gdprlock/help/186325668085084, http://www.2343ec78a04c6ea9d80806345d31fd78-gdprlock/about/privacy/your-info-on-other#applications as well as http://www.2343ec78a04c6ea9d80806345d31fd78-gdprlock/about/privacy/your-info#everyoneinfo. Facebook has signed up to the EU-US Privacy Shield, http://www.privacyshield.gov/EU-US-Framework.
Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA; https://7905d1c4e12c54933a44d19fcd5f9356-gdprlock/privacy. Twitter has signed up to the EU-US Privacy Shield, http://www.privacyshield.gov/EU-US-Framework.
Xing AG, Gänsemarkt 43, 20354 Hamburg, Germany; http://xing.com/privacy.
LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; http://www.f54db463750940e0e7f7630fe327845e-gdprlock/legal/privacy-policy. LinkedIn has signed up to the EU-US Privacy Shield, http://www.privacyshield.gov/EU-US-Framework.
WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; https://www.whatsapp.com/legal/#privacy-policy
Threema GmbH, Churerstrasse 82, 8808 Pfäffikon SZ, Switzerland; https://threema.ch/de/privacy Telegram; https://telegram.org/privacy
The Cottbus Chamber of Commerce uses the technical platform and services of Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103 USA for the short message service offered here. The responsible body for data processing for individuals living outside the United States is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland.
We point out to the user that the Twitter short message service provided here, and its functions are used at the user's own responsibility. This applies in particular to the use of interactive functions (e.g., sharing, rating).
Twitter Inc. has committed to the principles of the EU-US Privacy Shield. For more information on this topic, please go to: https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active
The IHK Cottbus has no influence on the type and scope of the data processed by Twitter, the way in which it is processed and used or the transfer of this data to third parties. Nor does it have any effective means of control in this respect. By using Twitter, the user's personal data is collected, transferred, stored, disclosed, and used by Twitter Inc. and transferred to, and stored and used in, the United States, Ireland and any other country in which Twitter Inc. does business, regardless of the user's country of residence. Twitter processes the voluntarily entered data such as name and username, email address, telephone number and the contacts in the user's address book, if this is uploaded or synchronised. Twitter also evaluates the content shared by users to determine what topics they are interested in, stores and processes confidential messages that users send directly to other users and can determine their location using GPS data, information on wireless networks or via the IP address of users to send advertising and other content.
Twitter Inc. may use analysis tools such as Twitter or Google Analytics for evaluation purposes. The IHK Cottbus has no influence on the use of such tools by Twitter Inc. and has not been informed about such potential use. If tools of this kind are used by Twitter Inc. for the account of the IHK Cottbus, the IHK Cottbus has neither commissioned this nor agreed to it or otherwise supported it in any way. Nor are the data obtained during the analysis made available to us. Only certain non-personal information about tweet activity, such as the number of profile or link clicks by a particular tweet, is visible to the IHK Cottbus via its account.
Moreover, the IHK Cottbus has no means of preventing or turning off the use of such tools on its Twitter account.
Finally, Twitter also receives information, for example, when users view content, even if they have not created an account. This so-called ‘log data’ can be the IP address, the browser type, the operating system, information on the website previously accessed and the pages accessed by the user, their location, mobile phone provider, the terminal device used by the user (including device ID and application ID), the search terms used by the user and cookie information.
This applies to, for example, the rights to information, blocking or deletion of data and the possibility to object to the use of usage data for advertising purposes.
Users have the option of restricting the processing of their own data in the general settings of their Twitter account and under the item ‘Data protection and security’. In addition, the user can restrict Twitter's access to contact and calendar data, photos, location data, etc. on mobile devices (smartphones, tablet computers) in the settings options there. However, this depends on the operating system used.
Further information on these issues is available on the following Twitter support pages:
Users can find out about the possibility of viewing their own data on Twitter here:
Users can find information about the inferences drawn by Twitter about the user here:
Users can find information on the available personalisation and data protection setting options here (with further references):
Furthermore, users have the option to request information via the Twitter privacy form or the archive requests:
The IHK Cottbus also processes user data. It does not itself collect any data via its Twitter account. However, the data entered by the user on Twitter, in particular the username and the content published under the account, is processed by us insofar as we re-tweet or reply to users' tweets, where applicable, and also compose our own tweets that refer to a specific account. The data freely published and disseminated by users on Twitter is thus included by us in our service provision and made accessible to our followers.
Our website contains a ‘Share this content’ button from Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. Facebook is a social network. The respective ‘Share Button’ can be identified by the Facebook logo.
If the user wishes to share our content, the Facebook button establishes an immediate connection between the user's internet browser and Facebook's servers. This informs Facebook that our website has been visited with the user's IP address. If the user is logged in to Facebook, they can use the ‘Share Button’ to link to the corresponding content on our website in their Facebook profile.
It is then possible for Facebook to assign the visit to our website to the Facebook account. We, as the provider of our website, are not informed by Facebook about the content of the transmitted data or the use of data.
The following link provides further information:
If the user is a Facebook member but does not want Facebook to receive data about them via our website and to link it to their membership data, the user must log out of Facebook before accessing our website.
The IHK Cottbus also processes user data. It does not itself collect any data via its Facebook account. However, the data entered by the user on Facebook, in particular the username and the content published under the account, is processed by us insofar as we may comment on or reply to users' posts, where applicable, and may compose our own posts that refer to the user’s account. The data freely published and disseminated by users on Facebook is thus included by us in our service provision and made accessible to our followers.
Unfortunately, the transmission of information via the Internet is not completely secure, which is why we cannot guarantee the security of data transmitted to our website via the Internet. We protect our website and other IT systems against loss of availability, integrity, and confidentiality through appropriate technical and organisational measures. Your personal data is transmitted encrypted on our website. You can recognise the secure connection by the fact that the address displayed starts with ‘https://...’ instead of ‘http://...’ and a closed padlock is displayed in your browser.
For more information about our SSL certificate, please click on the padlock.
Revocation of Consent
Consent to the collection, processing and use of personal data may be revoked at any time with effect for the future. Anyone who has provided the IHK Cottbus with personal data (for example, when requesting a newsletter) can simply have this data deleted again, insofar as there are no legal or statutory reasons to the contrary. By email to email@example.com or by phone at +49°355°365‑0. The data will be irretrievably deleted as soon as possible.
Your Rights and Contact Options
You can request information about your personal data stored by us at any time and, if necessary, request its correction and/or deletion and/or blocking. Simply send us an email to this effect. In the event of have any questions, comments or requests regarding the collection, processing and use of your personal data by us, please contact the contact persons as per margin or send us an email to firstname.lastname@example.org.You can also find more information about Twitter and other social networks and how to protect your data at youngdata.de.
You can also complain to the competent supervisory authority in the event of data protection violations: The State Commissioner for Data Protection and for the Right to Inspection of Records
Stahnsdorfer Damm 77
14532 Kleinmachnow, Germany
Tel.: +49 33203 356-0
Fax: +49 33203 356-49